Privacy policy

This Privacy Policy explains how BuyerReq (“we”) handles personal data.

Who we are

BuyerReq operates a reverse marketplace at buyerreq.com. Contact: support@buyerreq.com.

Data we collect

Account data: name, email, handle, city/region/country, bio, and avatar. Marketplace data: requests, offers, orders, messages, reviews, dispute evidence, and verification submissions. Technical data: session cookies and basic security signals used to keep the service safe.

How we use data

To operate accounts and sessions, match buyers and sellers, process orders, prevent fraud, send transactional email, improve reliability, and comply with law. We do not sell personal data.

Retention

Account details stay while the account is open. Order and message records stay as long as needed for disputes, accounting, and legal duties. Identity and business documents are kept only while a review or a related dispute needs them — not just because the account exists.

Deletion

You may request account closure and deletion of personal data that is not required for legal, dispute, or financial retention by contacting support@buyerreq.com. Some transaction records may be retained in anonymized or restricted form where required.

Cookies and sessions

We use essential session cookies to keep you signed in and to protect against abuse. These are required for the product to function. We do not run third-party advertising trackers as part of the core app.

Processors and hosting

Hosting provider — runs the marketplace. Email provider — account, security, and order messages. Payments — BuyerReq does not process card or wallet payments. After Handshake, buyers and sellers settle money themselves. Identity review — optional document checks when a user submits verification. File storage — photos, offer media, and dispute evidence, visible only to the people allowed on that record.

International transfers

Some providers may process data in other countries. We use contractual and technical safeguards appropriate to those providers.

Security

We protect accounts with access controls and HTTPS. No method of transmission or storage is perfectly secure; report suspected incidents to support@buyerreq.com.

Age and minors

BuyerReq is for users who are at least 18 years old and legally able to enter transactions. We do not knowingly collect data from children under 18. If you believe a minor created an account, contact us to remove it.

Marketing

Transactional messages (order, security, verification) are part of the service. Promotional email, if introduced, will include an unsubscribe option. We do not send marketing SMS by default.

Your rights

You can ask us to access, correct, or delete personal data we hold, to restrict or object to processing, and to stop promotional email. Where a copy of your data can be provided, ask support@buyerreq.com. Identity documents are not kept forever just because an account exists.

Complaints about how we handle personal data can go to support@buyerreq.com. You may also contact the relevant data-protection authority.

Changes

We may update this policy and bump the policy version shown on this page. Material changes will be reflected in the published CMS version.