Buyer standards
Policy version 1.0 · effective 7 Sep 2026
Buyers on BuyerReq must treat demand as real transactional inventory — not a free fishing tool for seller data.
Buyers must
- Describe needs accurately and keep required vs preferred specifications clear
- Set genuine demand (budget, quantity, condition, location at safe granularity)
- Avoid prohibited and restricted items
- Not impersonate another person or business
- Not post fake requests to harvest seller contacts, prices, or inventory
- Respond reasonably after accepting an offer (pay, provide delivery details, or cancel per policy)
- Provide a valid delivery address or honor an agreed pickup plan
- Inspect promptly inside the inspection window
- Preserve evidence (photos, tracking, handover confirmation)
- Use disputes honestly and not abuse chargebacks
- Not solicit off-platform payment to evade marketplace rules or fees
- Return items when a return is required under Returns
Why this matters
Fake buyer demand harms sellers and degrades matching quality. BuyerReq may remove requests, limit accounts, and retain evidence for abuse.
See also: Trust · Buyer Protection · Disputes.